Terms of Service
Last updated: April 8, 2026
These Terms of Service govern your use of the Velora website and the professional services we provide. Please read them carefully before engaging with us. By using our website or services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using the website at velora.io or engaging Velora for any services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, clients, and others who access or use our services. We reserve the right to update these terms at any time, and continued use of our services after changes are posted constitutes acceptance.
2. Services
Velora provides software engineering, product design, AI/ML integration, and related digital services to businesses. The specific scope, deliverables, timeline, and fees for any engagement are defined in a separate Statement of Work (SOW) or service agreement signed by both parties. Nothing on this website constitutes a binding offer to provide services. All service engagements commence only upon execution of a written agreement.
3. Intellectual Property
Unless otherwise agreed in writing: • All work product, code, designs, and deliverables created by Velora for a client become the property of the client upon receipt of full payment. • All pre-existing tools, frameworks, libraries, and methodologies developed by Velora prior to or independently of the engagement remain the exclusive property of Velora. • Open-source components used in deliverables remain subject to their respective licenses. The content on this website — including text, graphics, logos, and design — is the property of Velora and may not be reproduced without written permission.
4. Confidentiality
Both parties agree to keep confidential any non-public information shared during the course of an engagement. This obligation survives termination of the service agreement. Velora will not disclose client project details, business information, or technical specifications to third parties without prior written consent, except as required by law or to trusted subcontractors bound by equivalent confidentiality obligations.
5. Payment Terms
Payment terms for each project are specified in the applicable service agreement. Unless otherwise agreed: • Invoices are due within 14 calendar days of the invoice date • Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower • Velora reserves the right to suspend work on any engagement where payment is overdue by more than 14 days • All fees are exclusive of applicable taxes (VAT, GST, etc.), which are the client's responsibility
6. Client Responsibilities
Clients are responsible for: • Providing timely feedback, approvals, and required materials to enable project progress • Ensuring all content, data, and assets provided to Velora do not infringe third-party rights • Designating a point of contact with authority to make project decisions • Maintaining the security of any credentials or access provided during the engagement Delays caused by client inaction may result in revised timelines or additional fees.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Velora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities arising from the use of our services or website. Our total liability for any claim arising from a service engagement shall not exceed the total fees paid by the client in the three months preceding the claim.
8. Warranties & Disclaimer
Velora warrants that services will be performed in a professional manner consistent with industry standards. We will remedy any material defects in deliverables reported within 30 days of delivery at no additional charge. The website and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
9. Termination
Either party may terminate a service engagement for cause if the other party materially breaches the agreement and fails to cure such breach within 14 days of written notice. Velora reserves the right to terminate or suspend access to our website at any time without notice. Upon termination of a project engagement, the client shall pay for all work completed up to the termination date.
10. Governing Law & Disputes
These Terms of Service are governed by the laws of Sweden, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden. Before initiating formal legal proceedings, both parties agree to attempt good-faith negotiation for at least 30 days.
11. Links to Third-Party Sites
Our website may contain links to third-party websites or services. These links are provided for convenience only. Velora has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites.
12. Contact
If you have any questions about these Terms of Service, please contact us at: Velora Stockholm, Sweden velorasoftware.group@gmail.com