Privacy Policy
Last updated: April 8, 2026
Velora(“we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at velora.io or engage with our services.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a proposal, or communicate with us via email. This may include your name, email address, phone number, company name, and the content of your messages. We also collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected through standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to: • Respond to your inquiries and provide the services you requested • Send project updates, invoices, and communications relevant to your engagement with us • Improve our website and understand how visitors interact with our content • Comply with legal obligations and enforce our agreements • Send occasional marketing communications where you have given consent (you may opt out at any time)
3. Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process your personal data under the following legal bases: • Contractual necessity — processing required to fulfill a contract or pre-contractual steps at your request • Legitimate interests — analytics and fraud prevention, where these do not override your rights • Consent — for marketing communications you have explicitly opted into • Legal obligation — where processing is required by applicable law
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with: • Service providers acting on our behalf (e.g., hosting, analytics, email delivery) — bound by confidentiality obligations • Professional advisors (lawyers, accountants) under confidentiality obligations • Authorities where required by law, court order, or governmental regulation Any third-party processors we engage are required to handle data in accordance with applicable privacy laws.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact inquiries that do not result in a project engagement are typically deleted after 24 months. Client project data is retained for up to 7 years to comply with accounting and legal obligations, after which it is securely deleted.
6. Cookies & Tracking
Our website uses cookies and similar technologies to improve user experience and analyse traffic. We use: • Essential cookies — required for the website to function correctly • Analytics cookies — to understand how visitors use our site (e.g., page views, session duration) You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the site.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Access — request a copy of the data we hold about you • Rectification — request correction of inaccurate or incomplete data • Erasure — request deletion of your data where no legal basis for retention exists • Restriction — request that we limit processing of your data in certain circumstances • Portability — receive your data in a structured, machine-readable format • Objection — object to processing based on legitimate interests or for direct marketing To exercise any of these rights, please contact us at velorasoftware.group@gmail.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted connections (HTTPS), access controls, and regular security reviews. While we strive to protect your data, no method of transmission over the internet is 100% secure.
9. International Transfers
Velora is headquartered in Stockholm, Sweden. If you are located outside Sweden, your data may be transferred to and processed in countries that may not provide the same level of data protection as your home jurisdiction. Where such transfers occur, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses approved by the European Commission).
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Velora Stockholm, Sweden velorasoftware.group@gmail.com